Suicidal Ideation & Crisis Support in Edmonton & St. Albert
When pain feels overwhelming and hope seems far away, you don't have to face it alone.
If you are in immediate danger, call 911 or go to your nearest emergency department.
For urgent support 24 hours a day:
9-8-8 Suicide Crisis Helpline: call or text 988
Distress Line Edmonton: 780-482-4357
Alberta Mental Health Help Line: 1-877-303-2642
Kids Help Phone: call 1-800-668-6868 or text CONNECT to 686868
Signs you may benefit from support
Thinking about death, dying or not wanting to be here
Feeling like a burden to the people around you
Feeling trapped, hopeless or that nothing will change
Withdrawing from friends, family or activities
Increased use of alcohol or drugs
Giving away belongings or saying goodbye
How therapy at ReFocus You helps
ReFocus You is not a crisis service, but our therapists provide ongoing support for people living with suicidal thoughts. Together, you'll work on understanding what is driving your pain, building a safety plan, strengthening coping skills and reconnecting with reasons for living. Approaches may include Dialectical Behaviour Therapy (DBT) skills, CBT and compassion-focused work.
If you are worried about someone you love, we can also support you and help you know how to respond.
What happens when you reach out
Book a free 15-minute consultation. Book online or call 780-700-2577. Every one of our therapists offers one, so you can ask questions before you commit.
Get matched within 24–48 hours. We match you with a therapist who fits your concerns, schedule, location and preferred language. There is no waitlist.
Start sessions. Sessions are 50 minutes, in person at one of our four clinics or by secure video anywhere in Alberta.
Where we see clients
We have four clinics: North District (12850 97 St NW), Clearwater Plaza (15353 97 St NW), South Central Edmonton in Garneau (8506 104 St NW) and St. Albert at Erin Ridge Pointe (75 Neil Ross Rd). Evening appointments are available, and you can also meet with your therapist by secure video from anywhere in Alberta.
Our clinicians offer therapy in English and in Punjabi, Hindi, Gujarati, Arabic, Spanish, Farsi, Italian, French and more. Meet the team.
Fees and insurance
Sessions are $235 for 50 minutes. Many extended health plans cover therapy, and we direct bill Alberta Blue Cross, Canada Life, Sun Life, Manulife, Veterans Affairs Canada, NIHB and auto insurers for motor vehicle accident claims. Coverage depends on your plan and your clinician's designation, and reduced-fee options are available. See fees and insurance.
Frequently asked questions
Will I be judged for talking about suicidal thoughts?
No. Our therapists talk about suicidal thoughts openly and without judgment. Talking about them does not make them worse, and it is often the first step toward feeling safer.
What is a safety plan?
A safety plan is a short, personal list of warning signs, coping strategies, people to contact and ways to stay safe during a crisis. Your therapist will build one with you.
Can I get an appointment quickly?
We match most people with a therapist within 24–48 hours. If you are in danger right now, please call 911 or 988 instead of waiting.
Ready to talk? Book a free 15-minute consultation or call 780-700-2577.